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Cookies Policy

Last updated: February 2026

Introduction

This Cookies Policy ("Policy") explains how NutriGo uses cookies and similar tracking technologies on our website and mobile application. Cookies are small text files stored on your device that help us provide a better experience. We encourage you to read this policy to understand our cookie practices.

What Are Cookies?

Cookies are small files placed on your device when you visit websites. They contain information about your browsing activity and preferences. Types of cookies include:

  • Session Cookies: Created for the duration of your visit and deleted when you close your browser.
  • Persistent Cookies: Remain on your device for a specified period or until you delete them manually.
  • First-Party Cookies: Set directly by NutriGo.
  • Third-Party Cookies: Set by third-party services integrated with our platform.

How We Use Cookies

We use cookies for various purposes to enhance your experience:

Essential Cookies

These cookies are necessary for core functionality:

  • User authentication and session management
  • Security and fraud prevention
  • Basic website functionality
  • Remembering user preferences

Performance & Analytics Cookies

These cookies help us understand how you use NutriGo:

  • Analyzing page visits and user behavior
  • Measuring feature performance
  • Identifying technical issues
  • Gathering usage statistics

Functional Cookies

These cookies enhance user experience:

  • Remembering login information and preferences
  • Personalizing content and recommendations
  • Saving user settings
  • Enabling chat and communication features

Marketing & Advertising Cookies

These cookies support our marketing efforts:

  • Displaying targeted advertisements
  • Tracking conversion and campaign performance
  • Measuring advertising effectiveness
  • Retargeting users based on interests

Third-Party Cookies

We partner with third-party services that place cookies on your device:

  • Google Analytics: For understanding user behavior and website performance.
  • Payment Providers: For secure payment processing.
  • Social Media Platforms: For integration with social features.
  • Advertising Networks: For targeted advertising and retargeting.
  • Customer Support Tools: For chat and support services.
  • CDNs and Hosting: For content delivery and performance optimization.

These third parties have their own privacy policies. We encourage you to review their policies for more information.

Specific Cookies We Use

Here's a table of common cookies we use:

Cookie NameTypePurpose
nutrigo_sessionSessionUser authentication
nutrigo_preferencesPersistentUser preferences & theme
_gaThird-PartyGoogle Analytics tracking
csrf_tokenSessionSecurity protection
nutrigo_marketingPersistentMarketing analytics

Other Tracking Technologies

We also use technologies similar to cookies:

  • Pixel Tags: Invisible images that track page visits and user actions.
  • Web Beacons: Used in emails to track open rates and click-through rates.
  • Local Storage: Browser storage for user preferences and data.
  • Device Identifiers: Unique identifiers for mobile app tracking.

Your Cookie Choices

You have several options to control cookies:

Browser Settings

Most browsers allow you to control cookie preferences. You can:

  • Accept or reject all cookies
  • Accept only essential cookies
  • Delete existing cookies
  • Set specific sites to allow or block cookies

Note: Disabling cookies may affect website functionality and your user experience.

Cookie Consent Banner

When you first visit NutriGo, we display a cookie consent banner. You can adjust your preferences including acceptance of non-essential cookies.

Do Not Track (DNT)

Some browsers include a "Do Not Track" feature. While we aim to respect DNT signals, we cannot guarantee all tracking will be disabled as this depends on third-party services.

Opt-Out Options

You can opt-out of targeted advertising by:

  • Adjusting your account privacy settings
  • Using Google Ads Settings or Network Advertising Initiative
  • Contacting us directly at privacy@nutrigo.ai

Cookie Retention

We retain cookies for different periods based on type:

  • Essential Cookies: For the duration of your session or as needed for security
  • Functional Cookies: Up to 1 year from last use
  • Analytics Cookies: Up to 2 years
  • Marketing Cookies: Up to 1 year or until opt-out

You can delete cookies manually through your browser at any time.

EU and UK Users

Under the ePrivacy Directive and GDPR:

  • We obtain your explicit consent for non-essential cookies before placing them
  • You have the right to withdraw consent at any time
  • Essential cookies are placed without consent
  • You can reject non-essential cookies and still use basic features

California Users (CCPA)

Under the California Consumer Privacy Act:

  • You have the right to know what cookies are being used
  • You can opt-out of non-essential cookie usage
  • You have the right to delete cookie data
  • We do not sell cookie-based data

Security of Cookies

We take cookie security seriously. Cookies containing sensitive information are encrypted using HTTPS, and we implement security measures to protect against unauthorized access. However, no method of transmission is entirely risk-free. Please report any security concerns to security@nutrigo.ai.

Updates to This Policy

We may update this Cookies Policy periodically. Material changes will be communicated via email or a prominent notice on our website. Your continued use of NutriGo indicates acceptance of updates.

Contact Us

Questions about our cookie practices? Contact us:

Privacy Email

privacy@nutrigo.ai

Support Email

support@nutrigo.ai

Mailing Address

NutriGo
India

Effective Date: February 10, 2026

Last Updated: February 24, 2026

Version: 1.0

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